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How we use cookies

By using the Torfaen County Borough Council website you’re confirming that you’re happy to accept our use of cookies. Here you can find out more about how we use them. 

What are cookies?

Cookies are small, harmless files placed on your computer’s hard drive or in your browser memory when you visit a website

What do cookies do?

Cookies help to make the interaction between users and websites faster and easier. What cookies don't do is store any personal or confidential information about you.

Are cookies safe?

Yes, cookies are harmless text files. They can’t look into your computer or read any personal information or other material on your hard drive. Cookies can’t carry viruses or install anything harmful on your computer.

Why should I keep cookies switched on?

We advise you to keep cookies active during your visits to our website because parts of the site rely on them to work properly. 

Types of cookie we use

Like most large websites, Torfaen County Borough Council uses session cookies and persistent cookies. Neither session cookies nor persistent cookies collect any personally identifiable information.

Session cookies

We use session cookies, which last only for the duration of your visit (your 'session') and are deleted when you close your browser. These simply enable us to identify that the same person is moving from page to page.

Persistent cookies

We also use certain cookies that are persistent, meaning that they last beyond your session. Persistent cookies help our website remember you as a user each time you use the same computer to revisit us.

Cookies currently used

This website uses cookies in several places – we’ve listed each of them below along with more details about why we use them and how long they will last.

Content Management System


Typical Content



Stores your current font size selection

12 months


Randomly generated session ID

When the user exits the browser


Randomly generated session ID

When the user exits the browser


User Preferences

These cookies are set by the user. They typically include when you are asked to make a choice such as “remind me later”. These types of cookies are used to remember your choice.


Typical Content



Location or English or Welsh homepage

30 days after the user has chosen their preference from the intro page



Stored in Local Storage, never deleted


1 (Set when you choose “No Thanks” on the Gov Delivery popup)

Stored in Local Storage, never deleted


Timestamp number (Set when you choose “Remind me Later” on the Gov Delivery popup)

Stored in Local Storage, updated based on users choice after 30 days


Google Analytics

We use Google Analytics to collect information about how visitors use this site and when issues are encountered (such as broken links). Google Analytics stores information about what pages you visit, how long you were on the site, how you got here and what you click on. We do not store your personal information so this information cannot be used to identify who you are. We do not allow Google to use or share our data.

We use Google Analytics to make sure our website is meeting our users’ needs and to help prioritise improvements. Google provides more details on the Google privacy and cookie policy page. Google also provides a browser add-on which allows you to opt out of Google Analytics across all websites.


Typical Content



Randomly generated number

2 years


Randomly generated number and information on how the site was reached (e.g. direct or via a link, organic search or paid search)

6 months

Turning Cookies on or off

You have a number of options when it comes to receiving cookies. You can set your browser either to reject all cookies, to allow only “trusted” sites to send them, or to accept only those cookies from websites you are currently using.

We recommend that you don’t block all cookies because parts of our website rely on them to work properly.

To learn more about cookies and how to manage them, visit

Last modified 21/03/2019

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Welsh Link:

Cysylltwch â ni

Byddem wrth ein bodd i glywed gennych os hoffech gymorth i gael gwaith.