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Website accessibility is about making websites easy to use for all users regardless of ability, language, education or technology.

This site has been designed to be accessible to a wide range of users. Below are some of the features used across this site.

Text Size

Some users might find screen text easier to read by increasing the size at which it is displayed.  You can hold Ctrl on your keyboard and use either the mouse scroll wheel or the - or + keys to zoom.

On a Mac you will need to hold Cmd on your keyboard and use either the mouse scroll wheel or the - or + keys to zoom.

Listen to this website

Visitors can listen to this website using a free tool called BrowseAloud.

Reading large amounts of text on screen can be difficult for those with literacy and visual impairments. BrowseAloud, allows web pages to be read aloud making it easier for those who find it difficult to read pages online.

Select the Listen link at the top of the page to find out more.

Access Keys

If you have difficulty in using a mouse or similar device, we have implemented a standard access key system to help you move around the site.

Below are the access keys in use on this site:

  • S - Skip Navigation / Go to main content
  • 1 - Home Page
  • 2 - News
  • 3 - Site Map
  • 4 - Search
  • 5 - A-Z of Services
  • 6 - Forthcoming Events
  • 7 - Complaints
  • 8 - Privacy Policy
  • 9 - Contact Us
  • 0 - Access Key Details

Different web browsers use access keys in different ways so make sure you know which web browser you have and what keys you need to press.

Browser Access Keys

Browser Access Keys

Web Browser



Alt on Windows and Linux 
Ctrl + Opt on Mac


Alt + ⇧ Shift on Windows and Linux 
Ctrl on Mac (up to v14.0)  
Ctrl + Opt on Mac (v14.0.1 and higher)

Internet Explorer



⇧ Shift + Esc must be pressed before access key

Safari 3

 Ctrl for Mac 
Alt for Windows

Safari 4 and higher

Ctrl + Opt on Mac 
Alt on Windows

The table below lists some of the common browsers and their shortcut keys.


Last Modified: 21/03/2019


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